WARRANTY & RETURNS
At Dynasty Motoworks, we stand behind the quality of every product
we sell. Due to the nature of performance and aftermarket parts,
the following terms apply to all purchases.
ALL SALES FINAL — NONREFUNDABLE
All items sold by Dynasty Motoworks are nonrefundable. All sales
are final.
DEFECTIVE OR INCORRECT ITEMS
If you receive a defective or incorrect item, please contact us
within 7 days of delivery. We will work with you to resolve the
issue through replacement or exchange.
To report a defective or incorrect item, please contact us with:
- Your order number
- Photos of the defect, damage, or incorrect item
- Photos of the original packaging (if damaged in transit)
- A description of the issue
Items must be unused and in original packaging to qualify for
replacement or exchange.
RACING & TRACK USE
Many performance parts we sell are intended for off-road, track,
or competition use. Manufacturer warranty coverage is often
limited or void when products are used in racing or competition.
Please review specific product details and manufacturer terms
before installing parts intended for competition use.
SHIPPING DAMAGE
If your package arrives visibly damaged, please contact us within
48 hours of delivery with photos of the damage and packaging. We
will work with the carrier to file a claim.
HOW TO CONTACT US
For all warranty, return, or product issues, please reach out:
Email: support@dynastymotoworks.com
Phone: (407) 896-8700
Address: 5901 E Colonial Dr, Orlando, FL 32807
Hours: Monday–Saturday 9 AM–6 PM EST
We typically respond within 48 hours.
OUR COMMITMENT
We stand behind the quality of our products and our 20+ years of
experience in performance and motorsport. If you have any concerns
about a product or your order, please contact us — we'll work with
you to make it right.
